Like to know more about the one retailer that’s grown faster, generated higher sales volumes and offered better customer service than any seasonal retailer in history? Then contact us operators@calendarclub.com.au (Australian stores) or nzoperators@calendarclub.co.nz (New Zealand stores) or on 1300-366-886 (AUS) or 0800-366-886 (NZ). Read below for further information.

Frequently Asked Questions

If you have an outgoing personality, good common sense, and the stick-to-it-ness to do your best work over just 6-15 weeks, you could be running your own store and making great money in the process.

Sceptical? Then allow us to present the answers to the ten most commonly asked questions about why you should be a Calendar Club operator.

If you would like to pursue operating your own Calendar Club or Go! store, please send us an email with your contact information to: operators@calendarclub.com.au (Australian stores) or nzoperators@calendarclub.co.nz (New Zealand stores)

Like to know more? Then contact us and submit it to our Store Operations Group.

Question 10 – What exactly is Calendar Club?

Calendar Club was formed in the United States in 1993 and became an affiliate of book-store giant Barnes & Noble in 1996. Calendar club Australia and New Zealand are now soley owned by REDgroup retail. Our stable mates are Borders , Angus & Robertson, Whitcouls and Supa News.

Calendar Club’s first Australian stores opening in 1995. In New Zealand we first opened in 1996 and Calendar Club is now the market leader in calendar sales for both Australia and New Zealand.

We are also the leader in casual lease and seasonal retailing in each country. This is simply because a Calendar Club store offerd

“The best selection of calendars in the known universer” TM

Our kiosks and inline stores are operated by entrepreneurs — people like yourself who profit by running their own businesses.

Calendar Club takes the practical and financial responsibility for concept design, stock purchases and leasing so that you , our business partner and Operator can concentrate on what matters. That is selling more calendars, planners and diaries giving us both greater returns.

Question 9 – Will I be the store owner or manager?

You mean, I’ll be the store owner or manager?”

Both, actually. Calendar Club Operators sign an agreement to use our name, operating systems and procedures, displays and products. In return, we provide you all of the above and every kind of support imaginable — real estate, merchandising, accounting, training, you name it — not to mention, the hottest selling and widest selection of products anywhere.

Essentially, we provide you with a turn-key business. Your job is to turn the key.

Question 8 – Do I need to have retail experience?

Retail experience is helpful, but certainly not mandatory. You do need good common sense, an out-going personality, customer service skills, and the willingness to work hard from day one. Only, for you, day one will usually begin in October or November, with your last sales day sometime in January.

In other words, you’ll be what’s referred to in the industry as “Seasonal Retailers.” Calendar Club is the most successful, fastest growing, highest sales volume seasonal-retailer in history.

As a store owner and manager, you’ll work approximately 50 or more chalenging fun filled retail hours each week, hire employees, manage inventory, make bank deposits, provide good customer service — you know, everything required to be a successful retailer.

Question 7 – But how do I actually learn the business?

We provide a comprehensive training session which takes you through all aspects of this unique and exciting opportunity. Everything you ever wanted to know about Calendar Club (but were afraid to ask) is spelled out in a detailed, easy-to-follow manner in our Operator’s Manual. And we mean everything — suggestions on bookkeeping, interviewing, managing your staff, customer service and how to record calendar sales.We also provide you with a Setup Guide plus a Plan-O-Gram. These tools will show you exactly how to place each and every product and transform your store into a fast-paced retail environment.

During the season, Calendar Club staff members will visit most stores not only to evaluate store setup and product merchandising but also provide customer service training and tips on increasing sales. In addition, you’ll have access to a local Business Manager who is ready to respond to your every question, concern, or need.

The thing to remember is, you’re never alone. We want you to do well. Because when you make money, we make money.

Question 6 – How do I get a store? Where do the products come from? How do I handle credit card transactions?

Please, one thing at a time!

First, Calendar Club’s Real Estate Department works year-round to secure great locations in some of the most successful malls in the country. If you’re selected as a Store Operator, we’ll do our best to place you in a great location. And we’ll take care of all the paperwork and contracts, mall lease agreements, rent, etc.

At the appropriate time, we’ll ship your fixtures and supplies to you, as well as your opening product inventory. (Don’t worry, by then you’ll know exactly how to setup your store and what to do next).

We’ll also provide you with a Point-of-Sale (POS) system. Each POS has a barcode reader so you can easily ring up sales. We will also send you an EFTPOS machine which will allow you to process card transaction.

Question 5 – Am I responsible for inventory?

Yes, you are responsible for shrinkage and inventory, but you have a lot of help, namely, your POS. Our team will ensure you can use your POS system to minimize your shirnkage without the need for arduous accounting.

At the beginning of the season, we’ll ship you a carefully selected inventory of the hottest products.

Each evening when you close out, the POS dials into our distribution center and tells us how many and which items you sold that day. From that data, we’ll replenish your sold-out inventory. If you have other products that customers have requested, we’ll try to ship those, too.

Question 4 – Am I stuck with the products I don’t sell?

No way! At the end of the season, we’ll credit you for every single product that you don’t sell, provided you return them to us as instructed and in compliance with your Store Operator agreement.

Question 3 – So, how do I earn my money?

Basically, you operate as a dealer/operator who receives a commission for every dollar of sales that you make. You will deposit all funds into the Calendar Club bank account each night. Each Thursday in Australia, and Friday in New Zealand, you will be paid your commission for the previous week’s sales.

We will provide you with a written weekly document showing your commission payments.

Question 2 – Okay then, any idea how much I can make?

How well you do depends to a large extent on how hard you work, how well you interact with customers, and how much common sense you employ. Of course, prior success is not a guarantee of future performance, but we have proven the rewards in the past. Additionally, each year Calendar Club provides an incentive plan which challenges you to excel.

Question 1 – Where do I sign up?

If you’re truly interested in becoming a Calendar Club business partner, you’ll need to fill out an application, provide some information, and you may undergo a few interviews. You’ll also need access to a refundable security bond which you provide once you sign your Store Operator Agreement. This guarantees you your store and will be returned at the end of the season. Just keep in mind that the first applicants to qualify become the first operators selected!

In fact, many are already asking about the 2009/10 holiday season.

But then, it stands to reason: If you fixed customers up with the most beautiful dates in the knownuniverse, you’d be attracting lots of company, too!

If you would like to find out more about this opportunity we suggest you forward an email to operators@calendarclub.com.au (within Australian) or nzoperators@calendarclub.co.nz(within New Zealand)

We provide you with all the inputs to manage an efficient, bustling business at the busiest time of the retail year. Your contribution is the store labour and the “get up and go” to make something of it.

Training for Australian store operator will take place in Melbourne on Friday (2/10/2009) and Saturday (3/10/2009). Calendar Club can assist with travel arrangements, attendance is mandatory.